1. Information We Collect

a) Personal Information

We may collect personally identifiable information such as:

• Name

• Email address

• Phone number

• Company name

• Address or shipping details

• Payment or billing information (if applicable)

b) Non-Personal Information

This includes:

• Browser type

• Device information

• IP address

• Pages viewed

• Time spent on website

• Cookies and tracking data

c) Business / Inquiry Data

When you contact us for:

• Product information

• Quotations

• Private labeling

• Export inquiries

• Bulk orders
  We may store your business-related details.

2. How We Use Your Information

We use the collected information to:

• Provide our products and services

• Respond to inquiries and support requests

• Process and manage orders

• Improve website performance

• Customize user experience

• Send promotional or informational updates (optional)

• Manage business relationships

• Ensure compliance with legal and regulatory requirements

3. How We Share Your Information

We do not sell your personal data.
However, we may share information with:

• Trusted service providers (shipping, packaging, IT support, marketing)

• Payment processors

• Legal authorities (only when required by law)

• Internal divisions of Fazah Group for operational needs

All partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve site performance

• Analyze user behavior

• Enhance browsing experience

• Remember preferences

Users may disable cookies in browser settings, though some features may be limited.

5. Data Security

We implement industry-standard security measures to protect your information from:

• Unauthorized access

• Loss

• Misuse

• Modification

Despite our efforts, no online system is fully secure. We encourage users to follow safe browsing practices.

6. Your Rights

Depending on your region, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent

• Opt-out of promotional emails

• Request data portability

For such requests, contact us at the information below.

7. External Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those external websites.

8. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect data from minors.

9. Updates to This Privacy Policy

We may update or modify this policy at any time. Updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Fazah Group Private Limited
Lahore, Pakistan
Email: info@fazahgroup.com
Phone: +92 42 35773860
Website: www.fazahgroup.com